1. What is VietnamExporter?

VietnamExporter is a B2B platform that helps Vietnamese exporters showcase products, receive RFQs, and connect directly with global buyers.

2. Who can register as an exporter?

Manufacturers, exporters, and trading companies legally operating in Vietnam and supplying export-ready products can register as exporters.

3. Do I need to create a store to list products?

Yes.
Exporters must create an exporter store before listing products. All products are displayed under the official store profile.

4. How do I list products on VietnamExporter?

After logging in:

  1. Go to Store Management

  2. Select Product Management

  3. Click Add Product and fill in product details

5. Is there a limit to the number of products I can list?

The number of products you can list depends on your account type and platform policies. You can manage and update your product listings at any time.

6. What is store verification and why is it important?

Store verification confirms basic business information and displays a Verified Store badge.
Verified stores gain higher trust from buyers and usually receive more qualified RFQs.

7. How do I verify my exporter store?

From the dashboard:
Store Management → Store Profile → Verify Now
Fill in the required information and submit for review.

8. How will I receive buyer inquiries?

Buyers send inquiries through RFQs (Request for Quotation).
Each RFQ is created per product and per exporter and will appear in your dashboard.

9. How should I respond to RFQs?

Exporters should:

  • Review buyer requirements carefully

  • Respond with clear pricing, MOQ, lead time, payment terms, and Incoterms

  • Reply promptly and professionally

10. Can I receive RFQs for multiple products at once?

No.
Each RFQ is linked to one specific product and one exporter, ensuring clear communication.

11. Does VietnamExporter handle payments or shipping?

No.
VietnamExporter does not handle payments, contracts, or logistics.
All transactions are agreed and executed directly between exporters and buyers.

12. What export documents should I prepare?

Common export documents include:

  • Commercial Invoice

  • Packing List

  • Bill of Lading / Air Waybill

  • Certificate of Origin

  • Other certificates depending on product and market

13. Can I update my store and product information?

Yes.
Exporters can update store profiles, products, pricing, and conditions anytime from the dashboard.

14. How can I increase buyer inquiries?

  • Complete store verification

  • List products with clear descriptions and real images

  • Provide transparent pricing, MOQ, and lead time

  • Respond quickly to RFQs

15. Who should I contact for support?

For platform-related support, exporters can contact VietnamExporter via the Contact page or official support email.